At Customer Sync (“we,” “us,” or “our”), accessible from customersync.ai, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect your information in compliance with both U.S. privacy laws and the European Union’s General Data Protection Regulation (GDPR).

1. Who We Are

  • Company Name: Customer Sync
  • Website: customersync.ai
  • Contact Information: [email protected]

2. What Information We Collect

We collect the following personal information:

  • Names and email addresses provided during account registration or when filling out forms on our website.

3. How We Collect Your Data

We collect personal data when you:

  • Create an account on our platform.
  • Fill out any forms or submit information via the website.

We also use cookies and similar technologies to track usage on our website. For more information, please refer to our Cookie Policy.

4. How We Use Your Data

We collect and use your data for the following purposes:

  • To provide and maintain our services.
  • To communicate with you regarding updates, promotions, and notifications (with your consent).
  • To enhance our website and improve user experience.

5. Data Retention

We retain your personal data for up to 30 days after your account is no longer active or as long as necessary to fulfill the purposes for which it was collected, in accordance with legal and regulatory obligations.

6. Data Sharing

We do not share your personal data with third parties, except as required by law or to comply with legal obligations.

7. Security Measures

We are committed to ensuring your data is secure. We maintain compliance with PCI DSS standards and have implemented appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction.

8. Your Data Protection Rights (GDPR Compliance)

If you are located in the European Union, you have the following rights under GDPR:

  • Right to Access: You can request copies of your personal data.
  • Right to Rectification: You can request correction of inaccurate information.
  • Right to Erasure: You can request that we delete your personal data.
  • Right to Restrict Processing: You can request limits on how we use your data.
  • Right to Data Portability: You can request a transfer of your data to another service.
  • Right to Object: You can object to the processing of your data in certain circumstances.

If you would like to exercise any of these rights, please contact us at [Insert Contact Information].

9. How We Protect Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we have collected such information, please contact us immediately, and we will take steps to delete it.

10. International Data Transfers

We operate in the United States, but we comply with the GDPR and other relevant regulations when transferring personal data outside of the European Economic Area (EEA). By using our services, you consent to the transfer of your data to the United States.

11. Cookies

We use cookies and similar tracking technologies to monitor activity on our website. Cookies help us enhance your experience and analyze our web traffic. For more details, visit our Cookie Policy.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated Effective Date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]